PODCAST: how manual processes and outdated technology significantly hinder productivity within public sector organizations, causing employees to lose an average of 46 minutes daily. It asserts that automation offers a powerful solution by streamlining repetitive tasks, reducing inefficiencies, and ultimately improving employee morale and mission-critical work. While recognizing the broad understanding of automation’s benefits (82% of employees see its potential), the report also addresses key barriers to adoption, primarily concerns around security, limited internal expertise, and insufficient training, suggesting comprehensive strategies for successful implementation. The overarching purpose is to advocate for strategic, enterprise-wide adoption of automation to empower employees and enhance the public sector’s ability to deliver services.